ph696 Privacy Policy

1 Overview

ph696 operates the online gaming platform at ph696.vu, serving players based in the Philippines. When you create an account, play games, place bets, or contact support, you share information with us. This Privacy Policy describes exactly what we collect, why we collect it, and how we handle it — in plain language, without unnecessary legal jargon.

By registering a ph696 account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your personal data is processed. If you have any concerns about this policy, please contact our support team before using the platform.

2 What We Collect

ph696 collects personal information in several ways — directly from you during registration and KYC, automatically through platform usage, and through payment processing. Below is a summary of what we collect and why.

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, government-issued ID number	Registration & KYC verification
Contact Data	Mobile number, email address	Registration
Financial Data	GCash/Maya wallet name, bank account name, transaction history	Deposit & withdrawal processing
Device & Usage Data	IP address, browser type, device model, session duration, pages visited	Automatic — each platform session
Game & Betting Data	Games played, bet amounts, win/loss records, bonus usage	Automatic — during gameplay
Support Data	Chat transcripts, email correspondence, complaint records	When you contact support

ph696 does not collect unnecessary data. We only ask for information that is directly relevant to operating your account, processing transactions, or meeting our obligations around responsible gaming and account verification.

3 How We Use Your Data

ph696 uses the information we collect for the following purposes:

• Account management — to create, maintain, and secure your ph696 player account, including OTP-based verification for logins and withdrawals.
• Transaction processing — to verify and process PHP deposits and withdrawals through GCash, Maya, or Philippine bank transfer, and to ensure payment details match your registered account name.
• Platform personalisation — to show you relevant game recommendations, promotional offers, and VIP tier information based on your activity.
• Responsible gaming — to monitor for signs of problem gaming patterns and to enforce self-exclusion or account limits that you have set.
• Fraud prevention and security — to detect multi-accounting, bot activity, money laundering, and other prohibited conduct described in our Terms and Conditions.
• Customer support — to respond to your queries, resolve disputes, and maintain records of interactions for quality and compliance purposes.
• Legal and regulatory compliance — to retain records as required and to respond to lawful requests from Philippine authorities.

ph696 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Marketing communications are only sent where you have opted in, and you can opt out at any time through your account settings.

4 Sharing & Disclosure

ph696 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is shared only in the following limited circumstances:

Payment Processors

When you deposit or withdraw using GCash, Maya, or a Philippine bank transfer, necessary transaction details are shared with the relevant payment provider solely to process your transaction. These providers operate under their own privacy policies and security standards.

Game and Platform Providers

ph696 integrates with third-party game providers to deliver slots, live casino, and other gaming content. These providers may receive anonymised session and gameplay data for purposes of game performance and fairness auditing. They do not receive your full identity or financial data.

Legal and Regulatory Obligations

ph696 may disclose personal data to Philippine law enforcement, regulatory bodies, or courts where required by applicable law or in response to a valid legal process. We will notify affected users where legally permitted to do so.

Service Providers

We work with carefully selected technology service providers (such as cloud hosting and customer support tooling) who process data on our behalf under strict data processing agreements. They are not permitted to use your data for any purpose other than providing services to ph696.

5 Cookies & Tracking

ph696 uses cookies and similar technologies to keep the platform running smoothly and to understand how players use it. Here is a summary of the types of cookies we use:

• Essential cookies — required for the platform to function. These handle session management, login state, and security tokens. You cannot opt out of these without losing access to the platform.
• Analytics cookies — help us understand which pages and features players use most. Data is aggregated and not linked to your identity. You can opt out through your browser settings.
• Preference cookies — remember settings like your preferred language or display options so you do not need to reset them each session.

ph696 does not use third-party advertising cookies or share cookie data with ad networks. You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect your ability to log in and use the platform.

6 Data Retention

ph696 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and operational obligations. The general retention approach is as follows:

• Account and identity data — retained for the duration of your account plus the period required by applicable regulations after closure.
• Transaction records — PHP transaction histories are retained for the period required for financial record-keeping and audit purposes.
• Game and betting history — retained for dispute resolution and responsible gaming monitoring purposes.
• Support correspondence — retained for a reasonable period following resolution of each matter.
• KYC documents — retained for the period required under applicable anti-money laundering obligations.

When data is no longer required for any legitimate purpose, ph696 deletes or anonymises it securely. You may request deletion of your account and associated data by contacting support — subject to any retention obligations that legally prevent immediate deletion.

7 Security Measures

ph696 takes the security of your personal data seriously. We implement multiple layers of protection across the platform:

• SSL/TLS encryption — all data transmitted between your device and ph696 servers is encrypted in transit using industry-standard SSL/TLS protocols.
• OTP verification — sensitive account actions, including withdrawals and password changes, require one-time password confirmation sent to your registered mobile number.
• Two-factor authentication — available for all accounts and strongly recommended for additional login security.
• Access controls — internal access to player data is restricted on a need-to-know basis. Staff who access personal data do so under confidentiality obligations.
• Fraud monitoring — automated systems flag unusual account activity, including unusual login patterns or atypical transaction behaviour, for review.

Despite these measures, no platform can guarantee absolute security. If you suspect your ph696 account has been compromised, contact support immediately to have your account secured.

8 Your Rights

As a ph696 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through in-platform live chat or by email.

• Right to access — you can request a copy of the personal data ph696 holds about you.
• Right to correction — if any of your personal data is inaccurate or outdated, you can request that we correct it.
• Right to deletion — you can request deletion of your data, subject to legal retention obligations. Accounts with outstanding balances or ongoing disputes must be resolved before deletion can proceed.
• Right to restriction — in certain circumstances, you can request that we restrict the processing of your data while a query is being resolved.
• Right to object — you can object to the use of your data for direct marketing purposes at any time.
• Right to data portability — you can request your personal data in a structured, machine-readable format for your own records.

ph696 will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

9 Minors

ph696 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. During registration, date of birth is collected and verified to enforce this requirement. KYC verification provides a secondary layer of age confirmation before withdrawals are enabled.

If ph696 discovers that personal data has been collected from a player who is under 21 years old, the account will be permanently closed and the data deleted as soon as practicable. If you are aware of a minor accessing ph696, please report this to our support team immediately.

10 Policy Updates

ph696 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws. The revised policy will be published on this page with an updated effective date. For significant changes, ph696 will notify registered players by email or through an in-platform notification where reasonably practicable.

Your continued use of ph696 after a policy update constitutes your acknowledgment of the revised terms. We recommend revisiting this page periodically so you are always aware of how your data is handled.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ph696 handles your personal data, please get in touch with us through any of the following channels:

• Live chat — available 24/7 through your ph696 account dashboard.
• Email — [email protected] (plain text only — not a clickable link).

We aim to respond to all privacy-related queries promptly. For formal data rights requests, please identify your query clearly as a data subject request so our team can prioritise and process it correctly.